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Helpdesk in Microsoft Teams in the video

by anettes | Apr 4, 2022 | Helpdesk-System, Microsoft SharePoint, Sample solutions, teams, Ticketsystem

We have already talked here and here about the possibility of integrating a ticket system into Microsoft Teams . In today’s blog article we show a corresponding example in the video. This gives you a chance to get a first impression before consulting with us...

Individual ticketing system on SharePoint site without third-party software

by anettes | Mar 18, 2022 | Helpdesk-System, Microsoft SharePoint, Office365/SharePoint, Professional article, SharePoint Online, teams, Ticketsystem

There are many possible uses for a ticket system and also very good ready-made and yet adaptable solutions, such as the HelpDesk we offer. In some circumstances, however, it is necessary or desirable to set up a ticketing system on a SharePoint site using only...

Onboarding remotely and digitally with Microsoft Teams and SharePoint HelpDesk

by anettes | Feb 11, 2022 | Microsoft SharePoint, Organization & Processes, teams

Successful induction of new employees begins with a well-organized onboarding process. This includes several steps: grant access permissions Send a welcome email to the new team member Introduce the “new” to the other team members These steps can easily be partially...

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  • Evaluation of HelpDesk Data – directly in SharePoint or using Excel
  • Helpdesk in Microsoft Teams in the video
  • Individual ticketing system on SharePoint site without third-party software
  • Corona tests are documented with the help of a PowerApp
  • Ticket system integrated into TEAMS
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