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Plumsail Documents – a good idea!

by anettes | Jun 7, 2023 | Office365/SharePoint, Organization & Processes

In many scenarios, standardized documents need to be created from business data on a regular basis. Invoices or purchase orders, for example, to name just two examples. If you want to save yourself the hassle of copying the relevant data back and forth from your...

PDF in App – which PDF editors work?

by anettes | Oct 24, 2022 | Content Management, Office365/SharePoint

Time and again, customers ask us about our PDFInAppsolution, “Can I use any PDF viewer with the Locatech app?” Unfortunately, this is only possible to a limited extent. The prerequisite is that the PDF viewer used is able to authenticate against SharePoint...

Multiple mailboxes for one helpdesk

by anettes | Aug 22, 2022 | Multilingual content, Office365/SharePoint, Ticketsystem

One helpdesk – but different mailboxes. Does that make sense? And is that even possible? The answer is “Yes!” For example, companies with offices in different countries, such as Germany and the U.S., could manage all incoming tickets through a common...

Editing PDF files directly from SharePoint – only possible with the Adobe Document Cloud?

by anettes | Jun 22, 2022 | Content Management, Microsoft SharePoint, Office365/SharePoint, SharePoint Online

Adobe Acrobat is THE standard application for creating and editing PDF files. Many companies trust – rightly so – in this renowned provider. However, when it comes to directly editing PDF files in the cloud, the costs for the Adobe solution are not insignificant,...

Individual ticketing system on SharePoint site without third-party software

by anettes | Mar 18, 2022 | Microsoft SharePoint, Office365/SharePoint, Ticketsystem

There are many possible uses for a ticket system and also very good ready-made and yet adaptable solutions, such as the HelpDesk we offer. In some circumstances, however, it is necessary or desirable to set up a ticketing system on a SharePoint site using only...

Wiki and swarm intelligence – use both optimally with SharePoint

by anettes | Feb 12, 2022 | Content Management, Office365/SharePoint, Sample solutions, teams

We are often asked whether it is also possible to set up a wiki or a knowledge base for Microsoft Teams. Technically this is not a problem, the greater challenge is likely to be the editorial support and updating of such a wiki so that it develops into a valuable...
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  • Sales platform on the company intranet
  • Ticket creation by mail – watch out for pitfalls!
  • Archived tickets in the user portal – share the know-how with your customers!
  • Plumsail Documents – a good idea!
  • Artificial intelligence helps solve your customers’ problems
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