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Specialist articles, tips on Microsoft 365 and digitization, news about us and more….
Evaluation of HelpDesk Data – directly in SharePoint or using Excel
Customers often ask us for a way of carrying out certain evaluations in their ticket system and displaying them clearly. We offer you various ways to do this: Excel Dashboard If you have an Office 365 license, we can configure a custom dashboard for you based on...
Helpdesk in Microsoft Teams in the video
We have already talked here and here about the possibility of integrating a ticket system into Microsoft Teams . In today's blog article we show a corresponding example in the video. This gives you a chance to get a first impression before consulting with us about...
Individual ticketing system on SharePoint site without third-party software
There are many possible uses for a ticket system and also very good ready-made and yet adaptable solutions, such as the HelpDesk we offer. In some circumstances, however, it is necessary or desirable to set up a ticketing system on a SharePoint site using only...
Corona tests are documented with the help of a PowerApp
In order to be able to conduct face-to-face classes in schools again, regular so-called corona self-tests by the students should be a supporting measure. The documentation of these tests represents a certain amount of bureaucracy, but thanks to a PowerApp created by...
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