by anettes | Mar 18, 2022 | Helpdesk-System, Microsoft SharePoint, Office365/SharePoint, Professional article, SharePoint Online, teams, Ticketsystem
There are many possible uses for a ticket system and also very good ready-made and yet adaptable solutions, such as the HelpDesk we offer. In some circumstances, however, it is necessary or desirable to set up a ticketing system on a SharePoint site using only...
by anettes | Feb 12, 2022 | Professional article, Teamwork, Tips & Tricks
inour last blog article we answered questions about working with files in Microsoft Teams . But in order to efficiently use Teams as a platform for collaboration, it makes sense to also deal with folders, tabs and channels. We answer some questions here: FOLDER...
by anettes | Feb 12, 2022 | Content Management, Document Management, Professional article, Tips & Tricks
For many companies, Microsoft Teams has now established itself as a platform for collaboration. Ideally, communication and file exchange are simple and uncomplicated and make work more efficient. But not everything is always self-evident. Today we would like to answer...
by anettes | Feb 12, 2022 | Organization & Processes, Professional article, Sample solutions
A ticket system can be used in a wide variety of scenarios deploy. Of course as a classic helpdesk, but also in project management, as a tool for inventory or for complaint management. Special evaluations can be useful in each of these areas. Individual dashboards can...
by dirkl | Feb 12, 2022 | Office365/SharePoint, Professional article, Tips & Tricks
The schools are currently closed unscheduled, but that does not mean early holidays: learning content must still be taught, as well as exams and certificates at the end of the school year are not of the world. How can you, as teachers and lecturers, teach your...
by anettes | Feb 12, 2022 | Content Management, Knowledge Management, Organization & Processes, Professional article, Sample solutions
It is a challenge for companies to use the knowledge and skills of all employees efficiently and to make their accumulated knowledge available as a “knowledge database” or “knowledge base” in such a way that everyone can benefit from it. The...