by anettes | Feb 12, 2022 | Content Management, Office365/SharePoint, Sample solutions, teams
We are often asked whether it is also possible to set up a wiki or a knowledge base for Microsoft teams. Technically this is not a problem, the greater challenge is likely to be the editorial support and updating of such a wiki so that it develops into a valuable...
by anettes | Feb 12, 2022 | Complaint management, Sample solutions, Ticketsystem
In a helpdesk, customer inquiries or support requests are not always submitted directly by those affected. It is often a combination of email support requests directly from the customer or end user and manual ticket creation on behalf of the customer by an internal...
by anettes | Feb 12, 2022 | Accounting, Organization & Processes, Workflows
The e _ Online seminar on digital invoice processing. The first registrations came quickly, and soon they were available places occupied. Aglika welcomed in a relaxed “studio atmosphere” . Tilev and Dirk Löhn the participants and acted out the entire...
by anettes | Feb 12, 2022 | Content Management, Organization & Processes, Sample solutions, teams
It is a challenge for companies to use the knowledge and skills of all employees efficiently and to make their accumulated knowledge available as a “knowledge database” or “knowledge base” in such a way that everyone can benefit from it. The...
by anettes | Feb 12, 2022 | Office365/SharePoint, Project Management
When the number and scope of the projects supervised are not too large, but managing all tasks and deadlines in tables causes you to loose track, the question of a project management solution arises in many companies. A special product for project management seems to...