Do you use a CRM to manage customer inquiries? And do you also use a ticket system for bug reports and change requests from existing customers or for project management? So it might be a good idea to combine the two. This would allow you, for example, to have...
A ticket system can be used in a wide variety of scenarios . Of course as a classic helpdesk, but also in project management, as a tool for inventory or for complaint management. Special evaluations can be useful in each of these areas. Individual dashboards can be...
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