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Everything important at a glance – with an Excel dashboard for your ticket system

by anettes | Feb 12, 2022 | Organization & Processes, Professional article, Sample solutions

A ticket system can be used in a wide variety of scenarios . Of course as a classic helpdesk, but also in project management, as a tool for inventory or for complaint management. Special evaluations can be useful in each of these areas. Individual dashboards can be...

A helpdesk system – and much more!

by anettes | Feb 12, 2022 | Accounting, Complaint management, Organization & Processes, Supplier Management, Ticketsystem

At the end of September 2020, Locatech IT Solutions once again invited to an online seminar, this time on the topic of “Extended options for using your helpdesk”. Our team of experts, Aglika Tilev and Dirk Löhn, showed the participants how a helpdesk...

Online seminar on September 23, 2020: Extended usage options for your helpdesk

by anettes | Feb 12, 2022 | Organization & Processes, Sample solutions, Ticketsystem

  Surely you use a helpdesk system for your support. Let us show you in an online seminar how a helpdesk can be expanded so that it can also be used for time recording, project management or asset management.   Our team of experts, Aglika Tilev and Dirk...

Simple project management with Office365: It doesn’t always have to be the really big cutlery

by anettes | Feb 12, 2022 | Office365/SharePoint, Project Management

When the number and scope of the projects supervised are not too large, but managing all tasks and deadlines in tables causes you to loose track, the question of a project management solution arises in many companies. A special product for project management seems to...

Simple time recording for cost accounting with Office365

by anettes | Feb 12, 2022 | Accounting, Office365/SharePoint, Organization & Processes, Project Management, Time recording

There is often only a limited maximum time quota available for activities in projects or for fee-based services. Fast and simple time recording is the key to simple controlling, uncomplicated proof of performance and problem-free billing to...
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