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Microsoft Teams becomes Teams Essentials – what does this mean for your data?

by anettes | Mar 31, 2023 | teams, Tips & Tricks

So now, since February 2023, there is the new – paid – “Teams Premium” or “Teams Essentials” with interesting new features that can be helpful, for example, for personalized or confidential meetings and for webinars. The free Teams...

Helpdesk in Microsoft Teams in the video

by anettes | Apr 4, 2022 | Microsoft SharePoint, Sample solutions, teams, Ticketsystem

We have already talked here and here about the possibility of integrating a ticket system into Microsoft Teams . In today’s blog article we show a corresponding example in the video. This gives you a chance to get a first impression before consulting with us...

Individual ticketing system on SharePoint site without third-party software

by anettes | Mar 18, 2022 | Microsoft SharePoint, Office365/SharePoint, Ticketsystem

There are many possible uses for a ticket system and also very good ready-made and yet adaptable solutions, such as the HelpDesk we offer. In some circumstances, however, it is necessary or desirable to set up a ticketing system on a SharePoint site using only...

Corona tests are documented with the help of a PowerApp

by anettes | Feb 12, 2022 | Tips & Tricks

In order to be able to conduct face-to-face classes in schools again, regular so-called corona self-tests by the students should be a supporting measure. The documentation of these tests represents a certain amount of bureaucracy, but thanks to a PowerApp created by...

Ticket system integrated into TEAMS

by anettes | Feb 12, 2022 | Complaint management, Organization & Processes, teams, Ticketsystem

Do you use Microsoft Teams in your company for communication and collaboration? Wonderful! Would you like to introduce a ticket system, for example to organize internal support better or to be able to process customer complaints better? But you fear a high...
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