by anettes | Feb 12, 2022 | Tips & Tricks
In order to be able to conduct face-to-face classes in schools again, regular so-called corona self-tests by the students should be a supporting measure. The documentation of these tests represents a certain amount of bureaucracy, but thanks to a PowerApp created by...
by anettes | Feb 12, 2022 | Complaint management, Sample solutions, Ticketsystem
In a helpdesk, customer inquiries or support requests are not always submitted directly by those affected. It is often a combination of email support requests directly from the customer or end user and manual ticket creation on behalf of the customer by an internal...
by anettes | Feb 12, 2022 | Content Management, Content Management, Microsoft SharePoint, Office365/SharePoint, SharePoint Online
SharePoint Online has proven to be a more than suitable platform for good document management and joint editing of files. And it often proves advantageous to save and edit documents in PDF format. But this combination can also lead to difficulties… Because...
by anettes | Feb 11, 2022 | Organization & Processes, Professional article, Project Management
There are various scenarios in which it is helpful if you can use an online calendar to view the availability of people/resources and book the desired time slots directly: For example, it may be necessary to have several people to plan certain tasks or projects...